I am disappointed in the water levels. Sometimes the clothes are not even covered with water. I have to stay in the laundry room for each load to see if the water level is correct and if not, correct it. Also, the manual I was given when the washer was installed, was useless.

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  Quality, Style/Design

I love everything about this washer and dryer! I use the water plus option a lot for my work out clothes & there is never a film on them like with my previous washer. Even using minimal detergent. I have only had the pair for about a month, but as of right now, I am super happy with this purchase!

This washer is nice holds lots of clothes the only problem is if the clothes are slightly off balance it shakes and makes tons of noise even with rebalancing technology. I also recently have been getting a strange scraping noise when things are spinning and the machines diagnostic says nothing is...

I have had this for almost a month and couldn't be happier! The drum is huge and everything I wash comes out clean & fresh smelling! Dryer time seems to be reduced due to the spin cycle removing most of the water. Going back to a top load from a front load was the best decision I could have made!

Great washer. Many features. However, the WIFI setup through the LG ThinQ App is a pain. (Via Apple IOS). You need to use an older IOS version to connect and only did this by using an iPad. Once LG updates their firmware to work with a newer IOS, this product will get 5 stars

Decided to go with a top loader given all the mold and odor issues associated with front loaders. No regrets here. This washing machine is awesome. HUGE capacity. Can wash a queen size comforter no sweat. Can hold tons of clothes per load. Does an excellent job of cleaning as well.

We use this washer primarily for towels. It is amazing that they are washed & dried in the same machine. The unit does not have a wrinkle guard setting so we have been less pleased with shirts left in the unit after the cycle is complete; wrinkled! Plan to remove them promptly. Large capacity!

Continuously have issues with gunk building up under the base plate inside the washer and then releases into laundry, especially when loads are on warmer to hot settings. Must remove the plate and spray out once every few months….even when using “tub clean” every couple weeks.

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  ease of use, Style/Design, Features/Settings

I love this washer and dryer set. Our clothes are cleaner, machines are quieter and have a great choice of cycles and we see less wrinkles on clothes once dried. This set is well designed for effective and efficient functionality. The set is also sleek and modern for a washer and dryer.

This is our second LG washer. The first one was in our former house and unfortunately had to leave it behindbut we bought a new one for our new house. Its quiet and washes everything perfectly. As an added plus its so nice looking in the grey tone. Would buy this machine again and again.