FAQ 101

What is is a next generation e-commerce marketplace where you can set the price you want to pay for products. You select the product you want to buy, enter what your willing to pay, and our network of certified retailers competes for your business. Your product will ship from whichever retailer is the first to accept your offer.
Why is it different than other ecommerce sites in the market today?
With other e-commerce sites, you have to pay the price that the site is displaying. With, you can set the price you want to pay, ultimately getting a much better deal.
How did you come up with the idea for
After spending countless hours looking for a great deal only to find that most sites have the same prices, we realized that there has to be a better way, a way to let retailers know that you want the product at a better price.
No, really…what's the catch?
There is no catch. As long as you are willing to commit to the sale, you will get a better deal.
How do I get started?
It's easy. Go to our homepage and enter your email address to signup. It's free and takes just a few seconds. Once you are registered you can enjoy the full benefits of the site including the ability to place offers or you can simply browse to see what we have available and what types of savings we think we can can get you.

Products and Retailers

What products does sell?
You can currently place offers on thousands of products. Our selection includes televisions, audio receivers, point and shoot cameras, DSLR cameras, photo lenses, musical instruments, home appliances and baby products.
Are the products on your site new or are they used?
We only sell NEW products. Additionally, in the photography category all of our products are "USA" products and they are not "grey market" otherwise known as "import". Please take that into consideration when placing your offer.
Who are your retailers? Are they Manufacturer Authorized Resellers?
One way we are able to save you so much money is that we don't expose who our retailers are. You only find out who has sold you the product after the offer has been accepted. That said, our retailer network is made up of ONLY established retailers with a successful customer service track record. Additionally we require our retailers to be authorized resellers of the products that they sell. That means if there is a manufacturer rebate available on a product, you will be able to take advantage of it.
Are the photo products on the site USA models or "Grey Market" models?
We only sell USA versions of photo products on Greentoe. We do not sell used or Grey market products. Additionally, we only work with Authorized retailers. This means the full manufacturer warranty will apply to all your photo purchases.
If a product has manufacturer rebates, will I still qualify to receive them?
Yes !!!  All of our retailers are authorized by the product manufacturer. When you buy something through Greentoe, you will get a receipt from that retailer. That means that if there are manufacturer rebates available for a product, you will qualify !!!
I don't see the product that I want to buy. Will you have it eventually?
If it is a new product in a category that we already cover it should be available soon. If it is a product in a new category please bear with us as we are adding additional categories beyond electronics very soon. One day, you will be able to buy any product on If you would like to have direct input into our future products please suggest using the feedback link in the bottom left hand corner of the site or send us an email from the contact us page.

Submitting Offers

How do I submit an offer?
It's easy. You locate the product you want to buy and click the create offer button. Then you enter the amount of money your willing to pay for the product and how long your willing to wait for a reponse. Next, we ask you for your billing, shipping and payment information just like every other e-commerce site. Once you fill everything out and click submit offer we notify our vast network of certified retailers that you want to make a purchase. The first retailer to accept your offer ships the product. It’s that easy!
How will I know if my offer is accepted?
Greentoe will send you an email to let you know. The email will also include the name and contact information of the retailer that accepted your offer.
How low of an offer can I make?
It depends on the product. To help you decide what amount to offer we have a gauge that shows the odds of your offer being accepted.
How long does it normally take for an offer to get accepted?
We let you select how long your willing to wait. How long it actually takes depends on how reasonable your offer is. Many of our retailers are setup to instantly accept offers that are reasonably less than the normal online price. But, if your offer isn't accepted instantly we anticipate most offers will be accepted within 1-3 days. If your offer is not accepted by then we suggest increasing the offer amount.
How long is my offer active for?
On the checkout page you are able to set how long you want to leave your offer active. You can choose any timeframe between 2 days and 7 days. If possible, we suggest putting a longer time frame to ensure all of our retailers have time to review it.
Can I change my offer price after I make my offer?
Yes. As long as your offer has not been accepted, you can modify your offer price at anytime.
Can I cancel my offer?
Unfortunately no. At this time, once an offer is submitted you cannot cancel it.
Can I place offers on more than one product at a time?
Yes, you can place offers on different products at the same time. Just remember each offer you submit is treated individually, and if a retailer accepts your offer, you are commited to the purchase.
How long is the counter-offer I received valid for?
We guarantee that any counter offer you receive will be valid for at least 24 hours. After that, there is a chance the counter-offer amount will no longer be accepted. We do our best to make sure this doesn't happen very often, but sometimes there are situations outside of our control (e.g. inventory changes, manufacturer price changes, etc..) and therefore we can only guarantee the price for 24 hours.
Does the offer price I enter include tax and shipping?
Yes, the price you offer includes the product, tax, and shipping costs. Consider the price you offer a “flat rate".
What payment methods are available?
On the checkout screen you can enter your USA issued credit card or choose to checkout with paypal.
I have a promo code. How do I add that to my offer?
Promo codes should be entered before your offer is placed. On the checkout screen there is a field for you to enter the code. Please enter the code that you have and click the apply button to validate that it was successfully entered.
Can I use multiple promo codes on the same offer?
Unfortunately we do not allow people to use multiple promotions on the same offer. If you have multiple promotions please enter the one that's most beneficial to you when placing the offer.


How does Greentoe handle shipping?
Shipping for products purchassed on is handled by the retailer that accepts your offer. The offer price that you submit includes standard ground shipping.
How will I know when my order is shipped?
When the item ships you will receive an email from either or the retailer that accepted your offer. That email will include shipment tracking information and estimated arrival date.
How soon will I receive the item after it's accepted?
Shipping varies based on the product, the retailer, and your location. Typically, the shipping will be done via ground service using UPS or FedEx. If you require expedited service we suggest you contact the retailer when you get your offer acceptance email and ask how much more it will cost for a faster shipping option.


Why do consumers have to give a credit card before they can place an offer?
In order for a retailer to be interested in your offer, they have to know that you are serious about buying the product. You need to be committed to the sale in order for this model to work.
Is it secure?
Yes, the site is very secure. At, we use state of the art technology to assure that your information is secure.
When do you charge my credit card?
Your credit card is only charged when your offer is accepted.
Is there a return policy for consumers?
Yes, you have at least 14 days to return any new and unused product regardless of the retailer that accepts your offer. However the actual number of days beyond that varies by retailer. If the retailer's standard policy is longer than 14 days, then, the retailer will honor that standard policy. <br><br>Please note, some exceptions to the 14 day policy do apply. These include: <br><br>- Large Appliances (Washers, Dryers, Refrigerators, Dishwashers, etc..)<br><br> -TV's Larger than 47" cannot be returned. In the unlikely event a TV is defective the warranty is to be handled thru the manufacturer. When your TV is delivered please inspect the TV for any obvious damage. A broken or damaged outer box is a first sign that your TV may have been damaged in transit. Open the box immediately and inspect your TV. It is extremely important that you inspect the TV for any damages before the driver leaves. If the TV is damaged, have the driver note it on the delivery document and contact the retailer immediately to report the damage and tell you whether or not you should accept delivery. In most cases you would not accept delivery and a new item will be shipped to you.
Do I have to pay any additional fees for using
No, is 100% FREE. No fees.
Can I change my mind after a retailer accepts my offer?
Once you place an offer, you are committed. However, we have a 14 day return policy for all items that you buy on our site, regardless of the retailer that accepts your offer.
What company name will appear on my credit card statement?
The retailer that accepted your offer.
Does share my customer data?
The only time we share your data is when an offer is accepted. We do this because the retailers need your information to make the sale and process your order. However, we never share your credit card number.


Is Greentoe available outside of the United States?
Unfortunately Greentoe is only available to people within the United States. We are currently working with our retailers to setup international shipping capabilities. If you would like to be notified when that becomes available please go to the contact us page and let us know.
Can my friends get the same price that I did?
It is very possible that your friends can get the same price. But, it depends on timing. If your friend makes an offer close to the time when your offer was accepted, it's more likely he'll get the same deal.


Is there a maximum amount of money I can earn from this program?
No !! You can refer as many people as you want and we will continue to pay you the fee for each new customer.
How much money can I make from each referral?
You can make up to $25 for every new customer you refer. For purchases between $100 and $499 you will get paid $10. For purchases between $500 - $999 you will get $15 and for purchases greater than $999 you will get $25.
Can I get credit for people I've referred in the past?
The official launch of the refer-a-friend program was on 8/26/15. Any people that register using your link after that date will qualify. If you previously shared the link that was in your "My Account" section and the person registered and purchased using that link, we will count that and still credit you ! Unfortunately, for past word-of-mouth referrals or other links that you may have posted we can't pay you with anything other than a huge thank you !
Can I make multiple accounts in order to make some extra money back?
Of course not. The purpose of this is to spread the word. Please do not try and "game" our system. If we discover that people are creating additional accounts in order to get the bonus this will obviously disqualify them from receiving the money.
Is there a timeframe that my friends must buy an item for me to qualify?
Yes. Once your friend registers they will have 60 days to buy something in order for you to receive credit for the referral.
Do I make money on all of my friends purchases?
Sorry. We can only pay the referral bonus on your friends first purchase.

Validating Credit Card...

It will not be processed until the offer is accepted by a merchant.

Notifying Retailers...

Notifying our merchants and checking to see if they accept this offer.

Offer Submitted!

3-digit code in the back of your credit card