FAQ

Who is Greentoe?

What is the return policy?

Are the products on Greentoe brand new?

Is a credit card required to place an offer?

How does Greentoe handle shipping?

What is Greentoe?

Why is it different than other ecommerce sites in the market today?

How did you come up with the idea for Greentoe.com?

No, really…what's the catch?

How do I get started?

What products does Greentoe.com sell?

Are the products on your site new or are they used?

Who are your retailers? Are they Manufacturer Authorized Resellers?

Are the products on the site USA versions or "Grey Market" models?

If a product has manufacturer rebates, will I still qualify to receive them?

I don't see the product that I want to buy. Will you have it eventually?

I've seen a "Free" item included with this product on another website, is that item included when I buy here?

How do I submit an offer?

When I place an offer am I committing to buy the item at that time?

My offer was accepted, when do i find out who the retailer is?

How will I know if my offer is accepted?

How low of an offer can I make?

How long does it normally take for an offer to get accepted?

Can I change my offer price after I make my offer?

How long is my offer active for?

Can I cancel my offer?

How does tax work?

Can I place offers on more than one product at a time?

How long is the counter-offer I received valid for?

What payment methods are available?

I have a promo code. How do I add that to my offer?

Can I use multiple promo codes on the same offer?

How does Greentoe handle shipping?

How will I know when my order is shipped?

How soon will I receive the item after it's accepted?

Is shipping included? Do you offer expedited shipping?

Do I get a receipt from the retailer that Accepts the offer?

Why do consumers have to give a credit card before they can place an offer?

Is it secure?

When do you charge my credit card?

Is there a return policy for consumers?

Do I have to pay any additional fees for using Greentoe.com?

Can I change my mind after a retailer accepts my offer?

Does Greentoe.com share my customer data?

Is Greentoe available outside of the United States?

Can my friends get the same price that I did?

I saw someone else get a better deal after I already purchased. Can you match the price?

Is there a maximum amount of money I can earn from this program?

How much money can I make from each referral?

Can I get credit for people I've referred in the past?

Is there a timeframe that my friends must buy an item for me to qualify?

Can I make multiple accounts in order to make some extra money back?

Do I make money on all of my friends purchases?

Are the products brand new?

Do you get the manufacturer warranty when I purchase on Greentoe?